Let’s face it, water bills aren’t the most exciting thing in the world and you’ve probably never had to deal with them before. Until now. Suddenly, you’re moving into your new student house and are faced with sorting all the student household utility bills at one time. No doubt, the confusion has kicked in and reality has hit, adulthood is officially here.

Luckily, we’re here to help guide you through some of the questions you may have about your water bills. 

What is a water bill?

A water bill is exactly what it says on the tin, it’s the bill you pay for using water in your property. Each month, you’ll receive a bill and you’ll need to make sure you and your housemates pay it when it’s due. The bill will outline all the relevant calculations of your usage. Your water bills will be based on one of two options, metered or unmetered, but we’ll go into that further down.

How do I find out who my supplier is?

 When you move into your accommodation, depending on your location you will have a designated water supplier for your area, this is one of the only utilities that you won’t be able to change the supplier for. We recommend that you find out who your supplier is straight away by either asking your landlord or visiting www.water.org.uk. You’ll just need to pop in your postcode and it’ll tell you who your supplier is, it’s that easy.

Isn’t my landlord responsible for the water bill?

As much as that’d be the dream, the reality is no. As you are the tenants using the water, you will be responsible for paying the water bills. The only scenario where your landlord would pay them, is if your rent has bills included. If it doesn’t, then you and your housemates are completely responsible and will need to make sure they’re set up as soon as possible and paid when they’re due. It’s super important that you budget your finances to make sure you have enough money each month to pay- it’s also worth being cautious with how much water you use.

Contacting your water supplier

Once you know who your water supplier is, we recommend that you contact them as they’ll be able to advise on what you need to do to set up your account. You and your housemates will also need to decide who’s going to volunteer to be the account holder. The account holder will be responsible for making sure all housemates give their share when the bills are due- it’s normally the most organised housemate that does this (there’s always one).

 Are you on a metered or standard tariff?


 If you have a water meter in your property, your water will be based on exactly how much water you are using in your household, this is similar to how energy is billed.


If there is no meter, then you will be billed slightly differently. Instead of your bills being based on consumption, you’ll be billed on a rateable value. It all may seem a bit confusing at first, but don’t worry your water supplier will be able to help you.

When you call your water supplier, they’ll also be able to give you options around the frequency of payment. 

How do I pay my water bill? 

Paying your water bill is pretty straight forward, the easiest way to pay is to set up a direct debit payment. This means, you won’t need to worry about remembering each month as it’ll be directly taken from your account- you’ll just need to make sure all housemates have transferred you their share.

Understanding utilities and the differences between them can take up valuable time when you should be enjoying uni life. It can be pretty stressful trying to sort them out, when you have a million other things you could be doing- luckily we not only provide all the utilities your home needs, we also bundle them into one even bill and split evenly between each housemate. Utilities and bills become easier and less stressful.

Feel free to give us a shout on 0333 666 5555, our friendly Gliders can help answer any further questions you have and get you started on shared bills.