We understand that a blog about billing stats is probably not going to have you on the edge of your seat but we are more excited than ever by our 2016 billing stats for our business customers. We feel they encapsulate exactly why landlords and letting agents should use Glide rather than any other provider.
Glide’s billing system is designed specifically for the rental market. Using 10 years of usage experience of shared properties, we help ensure that you have passed enough cost through within your rent to help ensure that you are not chasing tenants for money at the end of the tenancy. Our actual usage statements are generated within 14 days of the end of the tenancy agreement allowing landlords and letting agents to implement Fair Usage Policies in the minority of cases that it is necessary.
In the summer of 2016, the annual actual usage statement for each property was produced in an average turnaround of 6 days from the account end date. 85% of all accounts* ended up in credit at the end of the year, with Glide issuing a refund at the end of the contract. The average balance per house was a credit of -£207.32.
Timely meter readings are essential to ensuring this billing has a speedy turnaround. With this in mind, Glide have employed a full time meter reader to help clients get these readings done as we know that in the busy summer, meter readings can fall down the priority list.
Please get in touch to get a copy of our Fair Usage Policy or ask about our meter reading service. You can email us directly via glide@glide.co.uk or call us on 03336665555.
*accounts with 10 properties or more