Terms & Policies

Glide strives to be open and transparent about every aspect of the business. You can read our key terms & policies here.

Please be aware that these terms & policies can change frequently and without notice in response to our changing business environment, customer feedback or new business decisions.

Remember if you are having a problem with any of your services, please visit our Help & Support page.

General Terms

• Website terms of use
• Service level agreement
• Glide Consumer Price Guide

Glide Policies

• Acceptable usage policy
• Accessibility policy
• Cancellation policy
• Complaints code of practice
• Cookies notice
• Cookies & similar technologies
• Environmental policy
• Equal opportunity policy
• ESG
• Health & safety policy
• Modern Slavery Act statement
• Net Zero Plan
• Privacy policy
• Quality policy
• Vulnerable customer policy

Competition & Marketing Campaign Terms

• Glide Essentials Incentive Scheme T&Cs
• Glide Customer Referral Scheme T&Cs